Refund Policy

This document was last updated on January 10, 2024

Thank you for your purchase. We hope you are happy with your purchase.

However, if you are not completely satisfied with your purchase for any reason, you may get your money back for a full refund only.

Please see below for more information on our refund policy.

Refunds Request & Process

1- Request:

To submit a refund request, you may send an email to our support team. It must include the following information:

  • Your name and contact information.
  • Order ID and service details.
  • Reason for the refund request.
  • Any supporting documentation that would assist in the evaluation of the request.

Or simply fill out the form below:

    Drag & Drop Files Here
    or

    2- Process:

    Please allow at least seven (7) days from the receipt of your service to process your money-back.

    Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

    We will notify you by email when your refund has been processed.

    3- Time-frame for refunds:

    Our policy is valid for a period of 30 calendar days from the date of the purchase.

    If you are not satisfied with the service, you can ask for a refund.

    Refund Eligibility

    Users are eligible for a refund for the following reasons:

    1. No design work or planning has been undertaken.
    2. The project has not been initiated, and no development work has commenced.
    3. If we receive payment more than once due to a technical error at the time of purchase or subscription renewal, the additional amount collected will be eligible for a refund.
    4. If you have paid for a subscription/service on our website and experienced technical issues that our support team cannot resolve.

    Refund Exceptions

    No refunds are provided for:

    1. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.
    2. Services paid for by our website (such as running ads).
    3. You don’t want the service after you’ve downloaded it (graphic designs, articles).
    4. You simply change your mind.
    5. Services and any amount of work has been done.

    Contacting us

    If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below: